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Evidence Guide: TLIJ5007 - Conduct internal quality audits

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIJ5007 - Conduct internal quality audits

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for internal audit

  1. Benchmarks for the quality audit are established/identified
  2. Procedures required to be audited are identified and implications of non-conformance are estimated
  3. Technical and/or calibration requirements for audits are noted as required and appropriate support personnel are identified
  4. Production schedules are examined to identify appropriate audit schedule
Benchmarks for the quality audit are established/identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Procedures required to be audited are identified and implications of non-conformance are estimated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Technical and/or calibration requirements for audits are noted as required and appropriate support personnel are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Production schedules are examined to identify appropriate audit schedule

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedule internal audit

  1. Audit timings are planned to ensure relevant procedures are conducted within workplace agreed time intervals and timeframes
  2. Audit frequency is adjusted based on importance of activities to the business unit, process or workplace changes or customer feedback
  3. Contact is made with appropriate personnel and relevant audit appointments are made
Audit timings are planned to ensure relevant procedures are conducted within workplace agreed time intervals and timeframes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit frequency is adjusted based on importance of activities to the business unit, process or workplace changes or customer feedback

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contact is made with appropriate personnel and relevant audit appointments are made

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct audit and document findings

  1. Methods for conducting the audit are established and confirmed
  2. Observations and interviews are conducted with required approved third party as required
  3. Documentation of observations and interview responses is completed
Methods for conducting the audit are established and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Observations and interviews are conducted with required approved third party as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Documentation of observations and interview responses is completed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report audit results

  1. Audit results are discussed with personnel associated with the procedures or standards audit
  2. Compliances noted are indicated in audit reports
  3. Location, relevant standard or procedure, and supporting evidence are indicated in non-compliance reports
Audit results are discussed with personnel associated with the procedures or standards audit

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compliances noted are indicated in audit reports

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Location, relevant standard or procedure, and supporting evidence are indicated in non-compliance reports

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare for internal audit

1.1

Benchmarks for the quality audit are established/identified

1.2

Procedures required to be audited are identified and implications of non-conformance are estimated

1.3

Technical and/or calibration requirements for audits are noted as required and appropriate support personnel are identified

1.4

Production schedules are examined to identify appropriate audit schedule

2

Schedule internal audit

2.1

Audit timings are planned to ensure relevant procedures are conducted within workplace agreed time intervals and timeframes

2.2

Audit frequency is adjusted based on importance of activities to the business unit, process or workplace changes or customer feedback

2.3

Contact is made with appropriate personnel and relevant audit appointments are made

3

Conduct audit and document findings

3.1

Methods for conducting the audit are established and confirmed

3.2

Observations and interviews are conducted with required approved third party as required

3.3

Documentation of observations and interview responses is completed

4

Report audit results

4.1

Audit results are discussed with personnel associated with the procedures or standards audit

4.2

Compliances noted are indicated in audit reports

4.3

Location, relevant standard or procedure, and supporting evidence are indicated in non-compliance reports

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare for internal audit

1.1

Benchmarks for the quality audit are established/identified

1.2

Procedures required to be audited are identified and implications of non-conformance are estimated

1.3

Technical and/or calibration requirements for audits are noted as required and appropriate support personnel are identified

1.4

Production schedules are examined to identify appropriate audit schedule

2

Schedule internal audit

2.1

Audit timings are planned to ensure relevant procedures are conducted within workplace agreed time intervals and timeframes

2.2

Audit frequency is adjusted based on importance of activities to the business unit, process or workplace changes or customer feedback

2.3

Contact is made with appropriate personnel and relevant audit appointments are made

3

Conduct audit and document findings

3.1

Methods for conducting the audit are established and confirmed

3.2

Observations and interviews are conducted with required approved third party as required

3.3

Documentation of observations and interview responses is completed

4

Report audit results

4.1

Audit results are discussed with personnel associated with the procedures or standards audit

4.2

Compliances noted are indicated in audit reports

4.3

Location, relevant standard or procedure, and supporting evidence are indicated in non-compliance reports

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

conducting an internal audit in the workplace

interpreting and following operational instructions and prioritising work

leading others

modifying activities to cater for variations in workplace contexts and environment

monitoring work activities in terms of planned schedule

operating and adapting to differences in equipment in accordance with operating procedures

planning and organising activities

reading and interpreting relevant instructions, procedures, information and signs

selecting and applying appropriate technology, information systems and procedures

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include:

application of current competencies within functional activity

application of relevant Australian Standards and certification requirements

coaching and mentoring approaches to support team members to share knowledge and skills

enterprise business policies and plans including procedures for identifying non-compliance and best practice

equipment applications, capacities, configurations, safety hazards and control mechanisms

operational work systems, resources, management and workplace operating systems

problems that may occur and action that can be taken to resolve or report these problems

quality procedures and implementation strategies

relevant regulations, codes of practice and legislative requirements including the Australian Dangerous Goods (ADG) Code

relevant workplace documentation procedures

resource availability including the competencies of individuals in the team/group

workplace procedures for conducting internal quality audits.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.